Version 2026-08-21
This summary is for convenience only and is not part of the agreement; the numbered sections below govern.
1.1 These Terms of Service and End User Licence Agreement (the “Terms”) are a binding agreement between you and Doxpro Igor Valuev, a sole trader established in Poland and entered in the Central Registration and Information on Business (Centralna Ewidencja i Informacja o Działalności Gospodarczej, “CEIDG”), NIP 7831865344, REGON 523308517, address for service ul. Engeströma 10, 60-571 Poznań, Poland (“Doxpro”, “we”, “us”, “our”).
1.2 In these Terms:
1.3 The Software is published by Doxpro. We are not affiliated with, endorsed by or acting on behalf of Microsoft Corporation. “Microsoft”, “Office”, “Microsoft 365”, “Word”, “Excel” and “PowerPoint” are trademarks of Microsoft Corporation, used here only to describe compatibility.
1.4 Our Privacy Policy forms part of these Terms and explains how we handle personal data.
2.1 You accept these Terms by doing any of the following: clicking to accept them; creating a Doxpro account; downloading or installing the Packages Installer or any Package; or placing an order. If you do not accept them, do not use the Software.
2.2 We record the version of these Terms in force when you accept, together with the date and time of acceptance, as evidence of the agreement between us.
2.3 You must be at least 18 years old, or the age of majority in your country if higher, to place an order. You must be at least 16 to hold an account.
2.4 If you accept these Terms on behalf of a company or other organisation, you confirm that you have authority to bind it, and “you” means that organisation.
2.5 You are responsible for the accuracy of the information in your account, for keeping your credentials confidential, and for everything done through your account. Tell us promptly at support@doxpro.cc if you believe your account has been compromised.
3.1 The Packages Installer is provided free of charge. Packages may be free or paid. Charges, if any, are shown in the Store before you order.
3.2 We may change, suspend or discontinue the Store, the Packages Installer or any Package, or any of their features, at any time. Where we discontinue a paid Package entirely and you hold a current Licence for it, we will give you reasonable notice by email where we hold a valid address for you.
3.3 Some Packages may in future be published by third parties. Where a Package is published by a third party, that will be identified in the Store, that third party’s own licence terms will apply to your use of it, and our role is limited to distribution. As at the date of these Terms, all Packages are published by Doxpro.
4.1 Packages Installer. Subject to these Terms, we grant you a personal, worldwide, royalty-free, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use the Packages Installer on any number of devices that you own or control, for as long as these Terms remain in force.
4.2 Packages. Subject to these Terms and to payment of any applicable charges, we grant you a personal, worldwide, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use each Package for which a Licence has been issued to your account.
4.3 A Licence is issued to one named Doxpro account and is for use by one individual. You may install a licensed Package on more than one device, provided you are the only person using it. A Licence may not be shared, pooled, resold, rented, lent, sublicensed or transferred to another person, except where a transfer is required by law or where we agree in writing (for example under an organisation licence).
4.4 Where a Licence is issued to an organisation, the organisation must ensure that the number of individuals using the Package does not exceed the number of seats purchased, and is responsible for its users’ compliance with these Terms.
4.5 Except where a Package page expressly says otherwise, a paid Licence is perpetual: it does not expire and is not a subscription. It remains subject to termination under section 20.
4.6 You may create, use and distribute the documents, presentations, workbooks and other files that you produce using the Software, including commercially, without any further payment to us. We claim no rights in Your Content.
4.7 All rights not expressly granted are reserved. The Licence transfers no ownership in the Software.
5.1 You must not, and must not permit anyone else to:
5.2 Breach of this section is a material breach and terminates your Licence immediately under section 20.
6.1 Paid Packages are available in trial mode before purchase. Trial mode may be limited in time, in features or in output, and those limitations are part of what is offered — they are not defects.
6.2 Trial mode is provided so that you can evaluate a Package on your own equipment, with your own version of Microsoft Office and your own files, before committing. We strongly recommend you do exactly that, using copies of your files rather than originals.
6.3 Trial mode is provided free of charge and strictly “as is”.
7.1 A Package listing is an invitation to purchase, not an offer. Your order is an offer to buy, which we accept when we issue the Licence to your account or confirm the order by email, whichever happens first. That is when the contract between us is formed.
7.2 Prices are shown in the Store and are stated in the currency displayed at checkout. Prices shown to Consumers include VAT at the rate applicable in the Consumer’s country of residence. Prices shown to business buyers may be stated net of VAT, in which case any tax due is added and shown before you pay. The total payable is always displayed before you confirm the order.
7.3 Payments are processed by Stripe. We do not receive or store your full card details. Your use of Stripe’s payment services is subject to Stripe’s own terms and privacy policy, and you authorise us to share with Stripe the information needed to process your payment.
7.4 If a price is displayed incorrectly through an obvious error, we may cancel the order and refund you in full, even if we have already confirmed it.
7.5 Licences are delivered digitally to your Doxpro account, normally immediately after payment is confirmed. If a Licence does not appear within a reasonable time, contact support@doxpro.cc.
7.6 If a payment is reversed, charged back or otherwise fails after a Licence has been issued, we may suspend or revoke that Licence until the amount due is paid.
8.1 Consumers in the EU, the EEA and the UK. You normally have 14 days from the day the contract is formed to withdraw from a purchase of digital content without giving a reason.
8.2 Waiver of that right. Because Licences are delivered immediately, at checkout we ask you to give your express prior consent to immediate delivery and to acknowledge that you thereby lose your right of withdrawal. If you give that consent and we then supply the Licence, your right of withdrawal is lost, as permitted by Article 16(m) of Directive 2011/83/EU, in Poland by article 38(1)(13) of the Consumer Rights Act of 30 May 2014 (ustawa o prawach konsumenta), and in the UK by regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you do not wish to waive it, do not complete the purchase — use trial mode instead and buy after the 14-day period would have expired.
8.3 Where the right has not been waived, you may withdraw by any clear statement to support@doxpro.cc within the 14-day period. We will refund all payments received from you within 14 days of being informed, using the same payment method you used.
8.4 Statutory rights are unaffected. Nothing in these Terms affects your legal rights as a Consumer where digital content is not as described, not fit for purpose, or not of satisfactory quality — including your rights under Directive (EU) 2019/770, in Poland under chapter 5b of the Consumer Rights Act of 30 May 2014 and the Civil Code (Kodeks cywilny), and in the UK under the Consumer Rights Act 2015. If a Package is faulty, tell us and we will bring it into conformity, or reduce the price or refund you, as the law requires.
8.5 Otherwise, sales are final. Outside sections 8.1 to 8.4, and outside any refund we choose to offer at our discretion, we do not refund purchases. Trial mode exists so that you can satisfy yourself before you buy.
8.6 Billing disputes. Contact us at support@doxpro.cc before raising a chargeback. We will look into it in good faith.
9.1 The Packages Installer may check our servers for updates to itself and to your Packages, and may download and install them automatically, including without further notice to you. Updates may add, change or remove features.
9.2 We provide updates for as long as we reasonably support a Package. We do not guarantee updates indefinitely, and we do not guarantee that any particular version of a Package will continue to work with future releases of Microsoft Office.
9.3 We may remotely disable or remove a Package from your installation where it breaches these Terms or applicable law, where it presents a security risk, where the Licence has been revoked under section 7.6 or section 20, or where we are legally required to do so. Where a paid Licence in good standing is disabled for reasons other than your breach, we will refund a fair proportion of what you paid.
10.1 The Software modifies Your Content. That is what it is for. Any software that writes to your files can, in the event of a defect, a conflict with other software, an unexpected file structure, or a crash of Microsoft Office or your operating system, corrupt, overwrite or delete data.
10.2 You are solely responsible for maintaining complete and current backups of Your Content and of your systems, and for verifying that those backups can be restored. You should keep backups independently of the Software, before you first install it and on an ongoing basis afterwards.
10.3 You are responsible for evaluating each Package in trial mode, on copies of your files rather than originals, before relying on it for work you cannot afford to lose.
10.4 The Software does not create, maintain or verify backups on your behalf, and does not include any recovery, undo or rollback facility beyond what Microsoft Office itself provides.
10.5 Subject to section 18.5, we are not responsible for loss of, damage to, or corruption of Your Content, or for the cost of reconstructing it, however caused. Sections 16 and 18 apply to any such loss.
10.6 You are responsible for ensuring that your use of the Software complies with your own obligations in relation to the data you process with it, including obligations of confidentiality and under data protection law.
11.1 You are solely responsible for your use of the Software, for the results it produces, for the decisions you take on the basis of those results, and for checking those results before you rely on them.
11.2 The Software is a productivity tool. It does not provide legal, financial, accounting, tax, medical, engineering or other professional advice, and output generated with it must not be treated as such advice or as verified for accuracy.
11.3 You are responsible for ensuring that you have the rights you need in Your Content, and that your use of the Software and its output complies with applicable law and with the policies of your employer or organisation.
12.1 The Software runs inside Microsoft Office and depends on interfaces, services and behaviour that Microsoft controls and may change or withdraw at any time without notice to us. We have no control over those changes.
12.2 We do not warrant that the Software is or will remain compatible with any particular version, build, channel, deployment method, language or configuration of Microsoft Office, with any operating system version, or with any other add-in, macro, security policy or third-party software installed on your system. System requirements shown in the Store describe the environments we test against, not a guarantee.
12.3 We are not responsible for third-party services on which the Store or the Software depends, including Microsoft, Stripe, hosting providers and content delivery networks, or for their unavailability, errors or acts and omissions.
13.1 The Software, the Store and all intellectual property rights in them are and remain owned by Doxpro or its licensors. “Intellectual property rights” means rights under patent, copyright, database, design, trade secret, trademark, unfair competition and any equivalent law anywhere in the world.
13.2 The Software is licensed, not sold, however the transaction is described in the Store or on an invoice.
13.3 You retain all rights in Your Content. You grant us no licence in Your Content other than what is technically necessary for the Software to operate locally on your device.
13.4 The Software may include third-party or open-source components, which are licensed under their own terms. Where those terms conflict with these Terms in respect of that component, those terms prevail. A list is available on request from support@doxpro.cc.
14.1 If you send us feedback, suggestions or ideas about the Software, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or obligation to you. Do not send us anything you consider confidential or that you are not free to disclose.
14.2 If you post reviews, ratings, comments or issue reports, you are responsible for them, you confirm you have the right to post them, and you grant us a non-exclusive, worldwide, royalty-free licence to host, display and reproduce them in connection with the Store.
14.3 Reviews must be genuine and relevant. You must not post:
14.4 We may review, moderate, refuse or remove any user content, and may suspend the review privileges of anyone who repeatedly or seriously breaches section 14.3. We are not obliged to monitor user content, and we do not endorse it.
15.1 We provide support for Packages published by Doxpro on a reasonable-endeavours basis, by email at support@doxpro.cc and through the issue reporting built into the Store. We do not commit to any response time, resolution time or availability level unless we have agreed one with you in a separate signed agreement.
15.2 The Store and our licensing services may be unavailable for maintenance, upgrades or reasons outside our control. Where our licensing service is unavailable, already-installed Packages will normally continue to work.
16.1 THE SOFTWARE, THE STORE AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.
16.2 TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE.
16.3 IN PARTICULAR, WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE; THAT DEFECTS WILL BE CORRECTED; THAT IT WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULT; THAT IT IS COMPATIBLE WITH YOUR SYSTEMS OR YOUR FILES; OR THAT IT WILL NOT ALTER, CORRUPT OR DELETE YOUR CONTENT. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED FROM US CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.
16.4 Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. If you are a Consumer, this section does not affect your statutory rights described in section 8.4, and nothing in it excludes or limits liability that cannot lawfully be excluded or limited.
17.1 THE SOFTWARE IS NOT DESIGNED, TESTED OR LICENSED FOR USE IN ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE, INCLUDING THE OPERATION OF NUCLEAR FACILITIES, LIFE SUPPORT OR OTHER MEDICAL SYSTEMS, EMERGENCY COMMUNICATIONS, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, WEAPONS SYSTEMS, OR ANY OTHER ACTIVITY IN WHICH FAILURE OF THE SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL, FINANCIAL OR ENVIRONMENTAL DAMAGE.
17.2 You must not use the Software for any such purpose. If you do, you do so entirely at your own risk and, to the fullest extent permitted by law, we have no liability arising from that use.
18.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be excluded or limited.
18.2 Subject to section 18.1, and to the fullest extent permitted by law, we are not liable to you for:
in each case whether or not we were advised that such loss was possible.
18.3 Subject to sections 18.1 and 18.5, our total aggregate liability arising out of or in connection with these Terms and the Software — whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise — is limited to the greater of (a) the total amount you actually paid us for the Package giving rise to the claim in the twelve months before the event giving rise to the liability, and (b) EUR 100 or its equivalent in the currency in which you paid.
18.4 For the Packages Installer and for any Package supplied free of charge, including trial mode, and subject to sections 18.1 and 18.5, we have no liability to you at all: they are supplied without payment and strictly at your own risk.
18.5 Consumers. If you are a Consumer, sections 18.2 to 18.4 apply only to the extent permitted by the law of your country of residence. We remain liable for foreseeable loss and damage caused by our breach of these Terms or our failure to use reasonable care and skill, and we do not exclude or limit any liability arising under mandatory consumer protection law, including under Directive (EU) 2019/770, the Consumer Rights Act 2015, or any applicable product liability regime. Loss is foreseeable if it is obvious that it will happen, or if it was contemplated by both of us when the contract was formed.
18.6 The allocation of risk in this section is a fundamental basis of the bargain between us and is reflected in the prices charged. It survives termination and applies even if a limited remedy fails of its essential purpose.
18.7 You must bring any claim arising out of these Terms within one year of the date on which you became aware, or ought reasonably to have become aware, of the facts giving rise to it, except where a longer period is required by law or where you are a Consumer.
19.1 This section does not apply if you are a Consumer.
19.2 You will defend, indemnify and hold harmless Doxpro and the people Doxpro engages to provide the Software, from and against all claims, actions, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of the Software or the Store, Your Content, your breach of these Terms, or your violation of any law or third-party right.
20.1 These Terms apply from your first acceptance until terminated in accordance with this section.
20.2 You may terminate at any time by uninstalling the Software and ceasing to use the Store. Termination by you does not entitle you to a refund except as provided in section 8.
20.3 We may suspend or terminate your Licences and your access to the Store, with immediate effect, if you materially breach these Terms, if we are required to do so by law, or if we reasonably believe your use presents a security or legal risk. Where practicable and lawful, we will give you notice and, where the breach is capable of being remedied, an opportunity to remedy it.
20.4 We may terminate for convenience on 30 days’ notice, in which case we will refund a fair proportion of what you paid for any perpetual Licence you hold in good standing.
20.5 On termination, all Licences end and you must stop using and delete all copies of the Software. Sections 5, 10, 11, 13, 14.1, 16, 17, 18, 19, 21 and 24 survive termination.
20.6 If we disable your account, you may lose access to your account details, your Licences and your purchase history.
21.1 The Software may be subject to export control and sanctions laws, including those of the European Union, the United Kingdom and the United States (including the US Export Administration Regulations and the programmes administered by the US Treasury’s Office of Foreign Assets Control).
21.2 You represent that you are not located in, and are not a national or resident of, a country or territory subject to comprehensive sanctions; that you are not listed on any applicable restricted-party list; and that you will not export, re-export or make the Software available in breach of those laws.
22.1 We process personal data in accordance with our Privacy Policy.
22.2 The Software may transmit to us information needed to verify Licences, deliver updates and diagnose faults. The Privacy Policy describes what is collected and why.
23.1 We may change these Terms to reflect changes to the Software, to our business, or to legal or regulatory requirements. Each version carries a version identifier, and the current one is shown at the top of this page.
23.2 We will give you reasonable notice of material changes by email or in the Store before they take effect. Changes take effect on the date stated in the notice, or on your next acceptance, whichever is earlier.
23.3 If you do not accept a material change, your remedy is to stop using the Software and terminate under section 20.2. Changes do not apply retrospectively to an order already placed.
24.1 These Terms and any dispute or claim arising out of them, including non-contractual ones, are governed by Polish law.
24.2 The Polish courts having jurisdiction over our place of business have exclusive jurisdiction, except as provided in section 24.3.
24.3 Consumers. If you are a Consumer, section 24.1 does not deprive you of the protection of the mandatory rules of the law of your country of habitual residence, and you may bring proceedings in the courts of that country. We will only bring proceedings against you in the courts of your country of residence.
24.4 Consumers may also pursue out-of-court resolution. In Poland this is available through the provincial inspectors of the Trade Inspection (Wojewódzki Inspektorat Inspekcji Handlowej) and the district and municipal consumer ombudsmen (powiatowy lub miejski rzecznik konsumentów), and consumers elsewhere in the EU may approach their national European Consumer Centre. Use of these routes is voluntary, and we are not obliged, and do not undertake, to participate in proceedings before a consumer arbitration body.
24.5 We may seek injunctive or equivalent urgent relief in any jurisdiction to protect our intellectual property or confidential information.
25.1 Entire agreement. These Terms, together with the Privacy Policy and any Package-specific terms shown in the Store, are the entire agreement between us regarding the Software and replace any prior agreement or understanding. Nothing in this clause limits liability for fraudulent misrepresentation, or affects a Consumer’s statutory rights.
25.2 Severability. If any provision is held invalid or unenforceable, it is to be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed. The remaining provisions continue in force.
25.3 No waiver. A failure or delay in enforcing any right is not a waiver of it.
25.4 Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, provided this does not reduce your rights.
25.5 Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, other than payment obligations.
25.6 Third parties. The people Doxpro engages to provide the Software may rely on sections 16, 17, 18 and 19. Otherwise no third party has any right to enforce these Terms.
25.7 US government users. The Software is “commercial computer software” developed entirely at private expense. Use, duplication and disclosure by the US Government are subject to these Terms, in accordance with FAR 12.212 for civilian agencies and DFARS 227.7202 for defense agencies.
25.8 Language. These Terms are concluded in English. Any translation is for convenience only, and the English version prevails to the extent permitted by law.
25.9 Notices. We may give you notice by email to the address on your account or by posting in the Store. You may give us notice at support@doxpro.cc or at ul. Engeströma 10, 60-571 Poznań, Poland.
25.10 Contact. Doxpro, ul. Engeströma 10, 60-571 Poznań, Poland. Email support@doxpro.cc.